Request Additional Collections Currencies
To accept payments from customers in new regions, you may need to enable additional collection currencies for your Payment Gateway. This allows you to offer a localized checkout experience and settle funds in the currency that best suits your business needs.
Navigate to Collections
From the side navigation menu, select Collections and then click on Payment Gateway.
Initiate Request
Click the "Request Additional Currency" button located in the top-right corner of the screen.
A menu will pop up; here, you will choose the specific currency account you wish to open and enter a brief reason for the request to help our team understand your business requirements.
Requests are sent to the Leatherback Compliance Team and typically take 24 to 48 hours. In some instances, our Compliance Team may reach out via email for additional documentation or information to finalize your account setup.